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Reviews for Monte Viejo

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Posted On: 2/15/2019

Maintenance

Thank you so much John for fixing my microwave! You did it in exceptional timing and performance. Also thank you for leaving a maintenance request summary because that addressed my concerns with an explanation of what happened to the microwave in the first place.
By: Stephanie Murcia     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 1/8/2019

Maintenance Service

I want to comment on the amazing maintenance service with Monte Viejo Apartments. I put in a work order and the requests are fulfilled and taken care of immediately and efficiently! I couldn't ask for better! John was our maintenance tech this time around. Great job guys! Much appreciated!
By: Heidi Hibbard     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 1/7/2019

Amazing!

My sink has been leaking for a couple days and John did an amazing fix. I have a brand new sink, & a fix refrigerator, Ect. Me and my other half appreciate all that you folks do for the community! Happy new years! Thank you so much! Aloha!
By: Hilinai Kane     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 2/7/2018

Just Moved In.....

I just moved in to Monte Viejo a few weeks ago. I wanted to write a review this soon because I wanted to comment on the maintenance. I filled out my move-in checklist with some items on it, and the very next day, EVERYTHING on my list was taken care of. I was very pleased. I like living here so far. The office staff are great as well!!
By: Heidi     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 11/3/2017

Nice property. Lovely people. Great Maintenance.

Never lived in a developement such as Monte Viejo. Amenities are good. Had great fun at all the parties. Food was great. It is a warm feeling living here.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 9/20/2017

Amemities

I like to commend the staff for their expertees on throwing wonderful parties.. It looks as though the residents enjoyed it and so did the staff serving us. Thank you Monte Viejo.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you! We look forward to seeing everyone at our Halloween party in October!

Posted On: 9/14/2017

nice people

First and foremost, the leasing agents have treated me like a person and not an apt number or a sale since day 1. I came here one day and moved in the next. Even in hard times I've had them work with me when I've had issues. I think it speaks volumes of a place that treats you like a person and not a job. P.s. Nita is great. Maintenance is great and super friendly and always quick to help with any problems. Also, all the new renovations and additions to the complex make it better.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you! We look forward to seeing everyone at our Halloween party in October!

Posted On: 8/30/2017

Satuerday breakfast

A wonderful breakfast catered by Chompies. That was so wonderful. Many residence with children were there. A good time was had by all. 5 rating
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you! We look forward to seeing everyone at our Halloween party in October!

Posted On: 6/22/2017

Excellent service

John in maintenance went above and beyond his job description. He helped us take our couch upstairs without hesitation . We give a big shout out to John. He is very kind and professional. He also responds to maintenance calls quickly. Thanks John
By: Violet Zub     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you! We look forward to seeing everyone at our Halloween party in October!

Posted On: 6/16/2017

Excellent service

I am so excited to move in. This Saturday is my move in date. I can't express enough how Rochelle went above and beyond to find the right apartment for us. She is amazing!!!!
By: Violet Zub     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you! We look forward to seeing everyone at our Halloween party in October!

Posted On: 4/18/2017

maintenance Staff

I love living here. I haven't lived in an apartment for about 40years. The Staff is just wonderful, they treat you with great kindness. The Maintenance Staff in particular is so friendly, always waving even though they are very busy and do a fabulous job, they still have time to show they care. Thanks so much
By: Sharon     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you! We look forward to seeing everyone at our Halloween party in October!

Posted On: 4/11/2017

Monte Viejo

When i first moved into this community I was not satisfied. I was finding multiple things wrong with it .. However now that the NEW management has taken over, i have seen nothing but positive things go into this Apartment Community. This includes but is not limited to Better Pool Furniture, Cleaner Pools/ Jacuzzi's, Improved Landscaping, Friendly and approachable staff. This place by far has taken a turn , but the turn has most definitely been for the better. It is in the perfect location conveniently located right off the freeway, and near various grocery stores. The office staff is more than accommodating, and eager to help. Monte Viejo all that you are doing to better this community Keep it up!
By: Ashlee Toney     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you! We look forward to seeing everyone at our Halloween party in October!

Posted On: 3/11/2017

maintenance

My air stopped working. Faozi was here so fast, friendly and had it fixed in no time. Thanks so much
By: Sharon Brooks     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you! We look forward to seeing everyone at our Halloween party in October!

Posted On: 12/17/2016

New and improved Monte Viejo Apts!

What do you look for in your next apartment community? Well I sure know what to look for. First a property that is well maintained. Monte Viejo Apartments do an excellent job at maintaining the grounds of the property. Their maintenance team resolves all requests in a timely manner. The property manager is wonderful to work with. She is extremely knowledgeable and caring. She goes above and beyond to correct any issues. The leasing agents provide exceptional customer service and always find you the best monthly rate. This property has a newly remodeled gym and many more upgraded features. Monte Viejo is located close by the Hwy 101,51, and 17. I feel that everyone works quite well together as a team. My roommate and I enjoy living here. Thank you for all of your support. Your recognition doesn't go unnoticed.
By: JD     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you! We look forward to seeing everyone at our Halloween party in October!

Posted On: 12/8/2016

Exceptional Customer Service

This is by far the best rental experience that I have ever had. Andrea Robidoux has been absolutely amazing!! She is very compassionate, kind and extremely professional. All of the other ladies are wonderful as well! Thank you
By: Aimee Watson     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you! We look forward to seeing everyone at our Halloween party in October!

Posted On: 11/1/2016

Monte Viejo

Awesome job on the quick response of a couple needed repairs. I'm so impressed, I can't praise these guys enough. Thank you so much.
By: Monika     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you! We look forward to seeing everyone at our Halloween party in October!

Posted On: 10/22/2016

Would Recommend

I have lived here for 7 yrs with no problems or issues. The maintenance staff is always very accommodating and friendly. They respond quickly when I need them and always go above and beyond. Since the buyout from Equity Residential, the improvements to the complex are amazing. Putting in a dog park, updating units and cleaning up the grounds were well over due. I am happy to call this place home and will continue to do so for a long time to come.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you! We look forward to seeing everyone at our Halloween party in October!

Overall Rating

4.5 out of 5 stars

Ratings By Category

Maintenance
5 out of 5 stars
Staff
4.5 out of 5 stars
Parking
3 out of 5 stars
Amenities
4.5 out of 5 stars
Value
4 out of 5 stars
Location
4.5 out of 5 stars
Noise
4 out of 5 stars